Processing: 1-2 Business Days (Quality check & packaging).

Shipping: 3-5 Business Days via UPS/FedEx.

Total Delivery: Expect your order within 4-7 Business Days.

Signature Required: For security, an adult signature is required upon delivery.

Device Specifications & Space Requirements

• Installation Type: Overhead.
• Environment: Designed for indoor use.
• Height Requirement: The unit must be installed at a height between 9.19 ft and 9.83 ft (110.24'' to 118'') from the floor to the center of the camera lens.
• Distance to Tee: The center of the hitting zone should be approximately 1.97 ft (23.62") forward from the sensor.
• Hitting Zone: Provides a tracking area of 1.33 ft x 1.67 ft (16'' x 20'').
• N1 Physical Size: 21.8" x 4.8" x 6.9".
• Weight: 11.7 lb.

PC Requirements:

Minimum requirements are determined by your course software. We recommend reviewing the recommended specs of the software you plan to use. Typical requirements are as follows:

• Intel i5 8400 (Not compatible with Apple iOS or Mac OS)
• 8 GB RAM
• GeForce GTX 1060 (AMD: 3rd gen Ryzen or higher and AMD Ryzen 3600X or higher (AMD 2700 is not compatible)
• Windows 10 (64 bit) Version 1803 or higher
• Ethernet Port Required

Physical Installation & Connectivity

• Power: Always use the provided power adapter. Connect the adapter to the power port and turn the device on using the rocker switch on the back.
• Data Connection: Connect the N1 directly to your PC using the Ethernet port.
• Ball Requirements: This system requires the use of marked balls or logo balls for accurate tracking.

Camera Calibration

To ensure accurate data, you must calibrate the unit using the included calibration board:

1. Preparation: Place the calibration board on the floor perpendicular to the screen. Use a level gauge to ensure both the floor and the board are perfectly horizontal.
2. Software Setup: Select the N1 sensor in the N-Bridge software and navigate to Simulator > Calibration.
3. Board Selection: Choose either the Checker or Legacy button in the UI based on the specific board included with your unit.
4. Alignment: Align the yellow crosshair on your screen with the center of the calibration board.
5. Execution: Click the Calibration button. Once successful, the device will shut down to save the configuration.

Ready Zone Setup

You can customize where the ball is recognized by the system:

• Open the Set Ready Zone window in the calibration settings.
• Tee Zone (Red box): Double-click the streaming image to move the hitting area.
• Ready Zone (Yellow box): Double-click to move the area where the ball becomes active for the simulator.
• Click Accept to save these zones.

Crucial Precautions

• Interference: Ensure there are no reflective surfaces (mirrors/glass) or fixed objects obstructing the camera's view.
• Lighting: Avoid infrared-interfering lights or direct sunlight from nearby windows during sunrise/sunset, as these can cause malfunctions.
• Turf Conditions: Do not use in areas with long grass or significant divots.

The "No-Subscription" Advantage

The NVISAGE N1 is built on a "Software-Neutral" philosophy. Unlike most premium overhead monitors, we do not charge "Connector Fees" or "Device Subscriptions." When you buy the hardware, you own the ability to use it forever.

Included: MURLIE Professional Practice Suite

Every N1 comes with MURLIE, our native, subscription-free software. This is your "Training Command Center" and includes:

• Driving Range & 3D Flight: A high-definition virtual range to visualize every shot.
• Complete Shot Analysis: Instant feedback on Ball Speed, Club Speed, Spin Axis, Launch Angles, and more.
• Frame-by-Frame Recording: Capture and review your swing/impact in high-speed video for deep technical work.
• Specialized Putting Mode: A dedicated module for mastering your short game.
• Zero Ongoing Costs: You have lifetime access to these practice tools with $0 in monthly or annual fees.

How to Play Virtual Courses

While MURLIE is a world-class practice tool, it does not contain a course library. To play 18 holes at world-famous locations, the N1 integrates seamlessly with the industry’s top third-party simulators:

• GSPro: The most popular choice for N1 owners. Play on 450+ community-created courses with stunning 4K graphics and realistic physics.
• E6 Connect: Access over 100+ iconic world-class courses, professional leagues, and online tournaments.
• Full Freedom of Choice: You pay the software provider directly for their course library. NVISAGE never takes a cut, and we never charge you extra just to connect.

The "Pay Once" Strategy

If you want to avoid subscriptions entirely, you can pair your N1 with a "Lifetime License" from third-party partners like TGC 2019 or Creative Golf 3D. This allows you to pay a one-time fee for thousands of courses and never think about a bill again.

Software Compatibility Summary

• Included (Free Forever): MURLIE (Range, Putting, Video Analysis, Data).
• Course Play Options: GSPro, E6 Connect, TGC 2019.
• Recurring Device Fees: None.
• Hidden Connector Fees: None.

Ready to start your session? With the N1, you are investing in hardware that gives you the freedom to choose your software, rather than forcing you into a monthly bill.

Warranty & Support Claims

Authorized Reseller Notice
As your authorized reseller, Turnkey Pro Studios is your primary point of contact for all technical issues, warranty claims, or return requests. To initiate a claim, you must first contact us at sales@turnkeyprostudios/402-577-0167. We will facilitate the troubleshooting and RMA process with NVISAGE on your behalf to ensure a smooth resolution.

Manufacturer Warranty Policy

Last updated: January 2024

This manufacturer warranty (the “Warranty”) is granted by NVISAGE Technologies, LLC. (“NVISAGE”) to the end-customer purchaser (“You”) of the NVISAGE launch monitor (the “Product”).

GENERAL WARRANTY

When purchasing a new NVISAGE product, subject to the terms and conditions contained herein, You receive a 12-month warranty that during the Warranty Period, NVISAGE will, in its sole discretion, remedy defects of the Product free of charge by either: (1) repairing the Product or (2) replacing the Product.

WARRANTY PERIOD

This Warranty applies for the period of 12 months from the date the Product was first purchased by You. If You cannot provide proof of purchase, then the manufacture date as recorded by NVISAGE will be deemed to be the start of the Warranty Period.

WARRANTY LIMITATIONS

This Warranty does not cover:

• Normal wear and tear and cosmetic damages.
• Failure by improper installation, operation, cleaning, maintenance, or testing.
• Attempts to modify or service the product, including introducing 3rd party software not specified as compatible. Improper service voids this Warranty.
• Introduction of a virus or other malware caused directly or indirectly by the user.
• Damage by misuse including ball or club strikes, drops, weather exposure, accidents, disasters, power surges, or other hazards outside of NVISAGE’s control.

WARRANTY SERVICES AND PROCEDURES

Prior to authorizing a repair or replacement, NVISAGE (via your Reseller) may ask You to perform troubleshooting tasks including:

• Restoring the Product to factory default settings and installing updates.
• Running diagnostic tools and allowing remote technical support access.
• Performing other reasonable activities requested to assist in identifying problems.

RETURN AUTHORIZATION (RMA)

If troubleshooting doesn't fix the issue, the Product must be sent to an NVISAGE repair center using the Return Material Authorization (“RMA”) process.

• No returns will be accepted without an RMA number.
• NVISAGE should receive the goods within 15 days of the RMA issuance.
• NVISAGE will determine if the claim is valid at its sole discretion. If valid, the unit will be repaired or replaced with parts functionally equivalent or superior to those originally supplied.

SOFTWARE SUPPORT

This Warranty covers hardware. Technical support for preinstalled software is provided only when it concerns the proper functioning of the hardware. If the Product is repaired, all user-generated data may be permanently deleted.

RETURN OF PRODUCT

• FOR VALID CLAIMS: NVISAGE will return your Product using the agreed RMA method.
• FOR INVALID CLAIMS: You are responsible for all shipping costs. If costs remain unpaid for 90 days after notification, the item will be considered abandoned.

DISCLAIMER

The warranties provided above are solely extended to You and substitute all other warranties. THERE ARE NO IMPLIED STATUTORY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A SPECIFIC PURPOSE.

Refund Policy

• Window: Returns are accepted within 30 days of the delivery date.
• Condition: Items must be returned in original packaging with all accessories (Alignment stick, stickers, adapters, bag).
• Process: Contact Turnkey Pro Studios to receive your RMA instructions. Authorized refunds will be issued to your original payment method, minus applicable shipping or restocking fees.

Contact us directly:

sales@turnkeyprostudios.com

1-402-577-0167