Processing: 3-5 Business Days (Quality check & packaging).

Shipping: 3-5 Business Days via UPS/FedEx.

Total Delivery: Expect your order within 6-10 Business Days.

Signature Required: For security, an adult signature is required upon delivery.

Free Standard Shipping

1. What is Aspect Ratio, and why does it matter?

Aspect Ratio is the relationship between the width and height of your image.

• 4:3 Ratio: Produces a more "square" image. Best for rooms with high ceilings but limited width. To find your width, multiply your screen height by 1.25.
• 16:9 Ratio: The standard "Widescreen" look (HDTV). Best for wider enclosures like the Guardian Bay™ Commercial size. To find your width, multiply height by 1.78.
• 16:10 Ratio: A professional compromise often used in high-end simulators. Multiply height by 1.60.

How far away from the screen should my projector be?

Each projector has a specific throw ratio, which is an expression of image width divided by distance from the screen. For example a projector with a 0.5 throw ratio can produce a 10ft wide image from 5 feet. For Golf simulation we recommend short throw projectors with a throw ratio of 0.5 to 0.7 as they place the projector close enough to the screen so that the golfer will not block the image.

Throw distance from the screen can be calculated for other projectors using online projector throw calculators for your projector model.

How can I protect my projector from golf balls, club strikes, or other hits?

The Projector Shield from Turnkey Pro Studio is designed to do just that! Projector Shield™ Cage Isolates and Protects Your Golf Simulator Projector from Getting Hit by Golf Balls or Clubs. Check it out here:

You can find it in Frameworks under Simulator Accesories menu.

Pro Tip: For the sharpest image, always match your PC software settings (GSPro, Uneekor, etc.) to your projector's native resolution.

Electronic Products: Warranty & Return Policy

At TurnKey Pro Studios, all electronic products; including Golf Launch Monitors, Projectors, and Computer Systems; are shipped factory-new, pre-tested, and in original factory packaging. To maintain our professional-tier pricing, we adhere to the following strict policy:

1. Zero-Return Policy for Electronics

We only accept returns for electronic items that are documented as damaged during shipping. There are no exceptions to this policy. Once an electronic item is accepted from the carrier, the sale is final.

2. Shipping Damage & The 24-Hour Rule

Every shipment is fully insured for your protection. We will facilitate a return or replacement only for items damaged in transit, provided the following conditions are met:

• Photographic Evidence: You must provide clear photos of the damaged external packaging and the damaged product.
• 24-Hour Window: Damage must be reported to TurnKey Pro Studios within 24 hours of the delivery date. * Refusal of Delivery: We strongly encourage you to reject any delivery that shows obvious external evidence of damage (torn, crushed, or badly dented boxes).

3. Manufacturer Warranty Support

All electronics are fully covered by their respective manufacturer’s warranties (e.g., Optoma, BenQ, Uneekor). In the rare event a hardware problem arises after you have accepted delivery, TurnKey Pro Studios will assist you in receiving warranty service directly from the original manufacturer.

4. Non-Electronic Items (Enclosures & Mats)

For non-electronic hardware (Guardian™ Enclosures, Impact Screens, Mats):

• Unopened Items: May be returned within 15 days, subject to a 25% Restocking Fee.
• Shipping Costs: Original shipping and return shipping costs are the responsibility of the customer and are non-refundable.

Office Phone number: 1-402-577-0167

Email: sales@turnkeyprostudios.com